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Terms of Use
Terms of Use
1. About these Terms of Use
Last updated: 18 June 2021
We are TIPIN LONDON LTD incorporated in England and Wales under company registration number 12438548. Our registered office is at 18 Basement Thayer Street, London, England, W1U 3JY.
These Terms of Use apply to the use of TipIn websites and apps, regardless of how you access it. These Terms set out the terms of use for all users of the TipIn websites and apps. Please read these Terms carefully before you submit your order to us. These Terms tell you who we are, how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these Terms or require any changes, please contact us to discuss.
We may, at any time and without notice, terminate your access to or use of this website. If we do so, you do not have the right to bring any claim or claims against us.
2. Contact Information
If you have any questions about these terms, please contact us in the following ways:
Full name of legal entity: TIPIN LONDON LTD
Email address: hello@tipin.uk
Postal address: 18 Basement Thayer Street, London, W1U 3JY
Telephone number : +44 7850 261610
3. Consent to Terms of Use
By using TipIn websites and apps you agree to these Terms of Use.
We will ask you to provide your consent to agree to these Terms of Use. These Terms of Use were last updated on the date shown at the top. We may change these Terms of Use at any time by posting an updated version on our websites or applications, so you may wish to check it before using this website or application. You may only use TipIn websites and applications for lawful purposes.
4. Placing your Order
Registration
In order to place your order with us, you should download our application on your mobile device and complete a registration process by providing your name, your email address and password of your choosing. An automatic email will be sent to you to confirm the registration.
You must ensure that the details you provided on registration or at any time are correct and complete. You must inform us immediately of any changes to your information by updating your personal details to ensure that we can communicate with you effectively.
Names, email addresses and profile pictures must not: (i) be obscene or offensive, (ii) infringe any third party rights, or (iii) otherwise (in our absolute discretion) be considered inappropriate.
When you register, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone. We will be entitled to treat any action carried out through your account as being carried out by you. You must notify us immediately if you have reason to believe that your account details may have been compromised or used by any other person.
If we have a reason to believe that there is or is likely to be any misuse of the TipIn application or breach of security, we may require you to change your password and/or suspend your account.
We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these Terms and conditions. We will give you reasonable notice of any suspension or cancelation. You have the right to raise any objections against our decision by contacting us.
Once you have registered, you will have three options to chose from: "basic", "extra" and "pro".
Using the Application
On the application dashboard, you will be able to see all your incoming and outgoing transactions. The application is intended for use only by those who can access it from within the United Kingdom, Channel Island or the Isle of Man (the "Territory"). If you choose to access our application from locations outside the Territory, you are responsible for compliance with local laws.
You are responsible for making all arrangements necessary to access our application. In particular, you are responsible for ensuring that your device is compatible with our application.
Before starting to use our application, each user is required to complete a verification process, which is carried out by the Stripe Connect. We do not store any data provided as it goes directly to the Stripe Connect. Normally verification is instant, unless some of the data provided do not match with the data on files.
Prohibited Uses of the Application
You must not (and you must not cause any other person to):
1) Use any automated system or software to extract content or data from the application for commercial purposes, except where you or any applicable third party has entered into a written agreement with us that permits such activity;
2) Interfere with, damage or disrupt, the application or any servers or networks connected to the application, including by transmitting any worms, viruses, malware, spyware or any other code of a destructive, malicious or disruptive nature;
3) Access the application via a means not authorised in writing in advance by us, including but not limited to, automated devices, scripts, bots, spiders, crawlers or scrapers (except for standard search engine technologies);
4) Attempt to restrict another user of the application from using or enjoying the application and you must not encourage or facilitate the breach of these Terms by others;
5) Use the application for any illegal or unauthorised purpose;
6) Use the application in any way that (i) is defamatory of any other person, (ii) is obscene or offensive, (iii) promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or (iv) is likely to harass, upset, embarrass, alarm or annoy any other person; and
7) Change, modify, adapt or alter the application or change, modify or alter another website so as to inaccurately imply an association with the application or us.
5. Services
When you decide to leave a tip, in the relevant section of the application, you will see a number of options, starting from £5 (five pounds). You will aslo see two different payment options: one is by Apple Pay and another is by credit or debit card.
You are responsible for paying charges for each transaction in the amount of 6% to 9% of the overal amount of the transaction. Those charges are not refundable.
Once you have paid a tip, you will not be able to claim a refund.
You remain personally liable for payments of all taxes applicable to amounts paid to you through the application.
We reserve the right to change services, digital content and charges at any time.
6. Copyright Notice
Unless we expressly state otherwise, the copyright and any other intellectual property rights, including but not limited to design rights, trade marks and patents appearing anywhere on TipIn websites and apps remain our property, whether owned by or licensed to us.
You may not use any material on TipIn websites and applications without our prior written permission for your own commercial purposes, whether by reproducing, copying, downloading, printing, linking to, editing, broadcasting, distributing or otherwise. You may use it for your own personal non-commercial use.
7. Cancelation
You may cancel your registration at any time by informing us in writing to the address at Section 2 of these terms and conditions. If you do so, you must immediately stop using TipIn . Cancellation or suspension of your registration does not affect any statutory rights.
8. Disclaimer
The information contained in our website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under control of TipIn. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We are under no obligation to provide uninterrupted access to TipIn websites and applications. We reserve the right to restrict your access to TipIn websites and applications at any time and for any reason. We give no warranty that the service will be free of defects and/or faults. To the maximum extent permitted by law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. TIPIN LONDON LTD is under no obligation to update information on TipIn websites or applications.
We do not guarantee that the contents of TipIn websites and applications will be free of errors, bugs, worms, trojans or viruses or otherwise make any representations as to the quality or accuracy or completeness of the content available on the website including, but not limited to any price quotes, stock availability data or non-fraudulent representations. You are responsible for maintaining appropriate software on your computer or device to protect you from any such errors, bugs, worms, trojans or viruses.
To the fullest extent permissible by law, we exclude any and all liability to you resulting from your use of TipIn websites and applications or connected to these Terms of Use. This exclusion includes but is not limited to any type of damages, loss of data, income or profit or loss or damage to property belonging to you or third parties arising from the use of TipIn websites and applications or its contents.
TIPIN LONDON LTD accepts no liability for any disruption or non-availability of TipIn.
TIPIN LONDON LTD reserves the right to alter, suspend or discontinue any part (or the whole of) TipIn websites and applications including, but not limited to, any products and/or services available. These Terms shall continue to apply to any modified version of TipIn websites and applications unless it is expressly stated otherwise.
TIPIN LONDON LTD will be responsible for foreseeable loss and damage caused to you. If we fail to comply with these Terms, we are responsible for loss or damage you suffer which is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
9. Limitation of Liability
Nothing in these Terms will limit or exclude our liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control. To the maximum extent permitted by law, TIPIN LONDON LTD accepts no liability for any of the following:
This website may provide links out to websites or other online resources under control of third parties. Any such links are provided solely for your convenience. We have no control over the contents of these third-party resources. We are not responsible for the contents of any linked websites and do not endorse them in any way.
11. Links from Third Party Websites
You can link to this website, so long as you do so fairly and without suggesting any affiliation, endorsement, approval or association with TIPIN LONDON LTD if there is none. We reserve the right to withdraw permission to link to our site at any time.
12. Privacy Policy
We take your privacy and the protection of your data very seriously. We may gather and/or use certain information about you in accordance with our privacy policy. Please see our separate privacy policy for more information at https://www.tipin.uk/termsandconditions.
13. Entire Agreement
These Terms of Use are the entire agreement between us and you, and supersede any and all prior terms, conditions, warranties or representations to the fullest extent permitted by law.
14. Applicable Law
This Agreement shall be governed and interpreted according to the law of England and Wales and all disputes arising under this Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English courts.
15. Miscelaneous
We may transfer our rights and obligations under these Terms to another organisation. We will give you reasonable notice of any such transfer.
If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this paragraph shall not affect the validity and enforceability of the rest of these Terms.
No failure to exercise, no delay in exercise and no single or partial exercise of any right or remedy under the contract shall adversely affect that right or remedy, waive it, or prevent any further exercise of it or of any other right or remedy except to the extent you and us have expressly agreed otherwise in writing.
1. About these Terms of Use
Last updated: 18 June 2021
We are TIPIN LONDON LTD incorporated in England and Wales under company registration number 12438548. Our registered office is at 18 Basement Thayer Street, London, England, W1U 3JY.
These Terms of Use apply to the use of TipIn websites and apps, regardless of how you access it. These Terms set out the terms of use for all users of the TipIn websites and apps. Please read these Terms carefully before you submit your order to us. These Terms tell you who we are, how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these Terms or require any changes, please contact us to discuss.
We may, at any time and without notice, terminate your access to or use of this website. If we do so, you do not have the right to bring any claim or claims against us.
2. Contact Information
If you have any questions about these terms, please contact us in the following ways:
Full name of legal entity: TIPIN LONDON LTD
Email address: hello@tipin.uk
Postal address: 18 Basement Thayer Street, London, W1U 3JY
Telephone number : +44 7850 261610
3. Consent to Terms of Use
By using TipIn websites and apps you agree to these Terms of Use.
We will ask you to provide your consent to agree to these Terms of Use. These Terms of Use were last updated on the date shown at the top. We may change these Terms of Use at any time by posting an updated version on our websites or applications, so you may wish to check it before using this website or application. You may only use TipIn websites and applications for lawful purposes.
4. Placing your Order
Registration
In order to place your order with us, you should download our application on your mobile device and complete a registration process by providing your name, your email address and password of your choosing. An automatic email will be sent to you to confirm the registration.
You must ensure that the details you provided on registration or at any time are correct and complete. You must inform us immediately of any changes to your information by updating your personal details to ensure that we can communicate with you effectively.
Names, email addresses and profile pictures must not: (i) be obscene or offensive, (ii) infringe any third party rights, or (iii) otherwise (in our absolute discretion) be considered inappropriate.
When you register, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone. We will be entitled to treat any action carried out through your account as being carried out by you. You must notify us immediately if you have reason to believe that your account details may have been compromised or used by any other person.
If we have a reason to believe that there is or is likely to be any misuse of the TipIn application or breach of security, we may require you to change your password and/or suspend your account.
We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these Terms and conditions. We will give you reasonable notice of any suspension or cancelation. You have the right to raise any objections against our decision by contacting us.
Once you have registered, you will have three options to chose from: "basic", "extra" and "pro".
Using the Application
On the application dashboard, you will be able to see all your incoming and outgoing transactions. The application is intended for use only by those who can access it from within the United Kingdom, Channel Island or the Isle of Man (the "Territory"). If you choose to access our application from locations outside the Territory, you are responsible for compliance with local laws.
You are responsible for making all arrangements necessary to access our application. In particular, you are responsible for ensuring that your device is compatible with our application.
Before starting to use our application, each user is required to complete a verification process, which is carried out by the Stripe Connect. We do not store any data provided as it goes directly to the Stripe Connect. Normally verification is instant, unless some of the data provided do not match with the data on files.
Prohibited Uses of the Application
You must not (and you must not cause any other person to):
1) Use any automated system or software to extract content or data from the application for commercial purposes, except where you or any applicable third party has entered into a written agreement with us that permits such activity;
2) Interfere with, damage or disrupt, the application or any servers or networks connected to the application, including by transmitting any worms, viruses, malware, spyware or any other code of a destructive, malicious or disruptive nature;
3) Access the application via a means not authorised in writing in advance by us, including but not limited to, automated devices, scripts, bots, spiders, crawlers or scrapers (except for standard search engine technologies);
4) Attempt to restrict another user of the application from using or enjoying the application and you must not encourage or facilitate the breach of these Terms by others;
5) Use the application for any illegal or unauthorised purpose;
6) Use the application in any way that (i) is defamatory of any other person, (ii) is obscene or offensive, (iii) promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or (iv) is likely to harass, upset, embarrass, alarm or annoy any other person; and
7) Change, modify, adapt or alter the application or change, modify or alter another website so as to inaccurately imply an association with the application or us.
5. Services
When you decide to leave a tip, in the relevant section of the application, you will see a number of options, starting from £5 (five pounds). You will aslo see two different payment options: one is by Apple Pay and another is by credit or debit card.
You are responsible for paying charges for each transaction in the amount of 6% to 9% of the overal amount of the transaction. Those charges are not refundable.
Once you have paid a tip, you will not be able to claim a refund.
You remain personally liable for payments of all taxes applicable to amounts paid to you through the application.
We reserve the right to change services, digital content and charges at any time.
6. Copyright Notice
Unless we expressly state otherwise, the copyright and any other intellectual property rights, including but not limited to design rights, trade marks and patents appearing anywhere on TipIn websites and apps remain our property, whether owned by or licensed to us.
You may not use any material on TipIn websites and applications without our prior written permission for your own commercial purposes, whether by reproducing, copying, downloading, printing, linking to, editing, broadcasting, distributing or otherwise. You may use it for your own personal non-commercial use.
7. Cancelation
You may cancel your registration at any time by informing us in writing to the address at Section 2 of these terms and conditions. If you do so, you must immediately stop using TipIn . Cancellation or suspension of your registration does not affect any statutory rights.
8. Disclaimer
The information contained in our website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under control of TipIn. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We are under no obligation to provide uninterrupted access to TipIn websites and applications. We reserve the right to restrict your access to TipIn websites and applications at any time and for any reason. We give no warranty that the service will be free of defects and/or faults. To the maximum extent permitted by law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. TIPIN LONDON LTD is under no obligation to update information on TipIn websites or applications.
We do not guarantee that the contents of TipIn websites and applications will be free of errors, bugs, worms, trojans or viruses or otherwise make any representations as to the quality or accuracy or completeness of the content available on the website including, but not limited to any price quotes, stock availability data or non-fraudulent representations. You are responsible for maintaining appropriate software on your computer or device to protect you from any such errors, bugs, worms, trojans or viruses.
To the fullest extent permissible by law, we exclude any and all liability to you resulting from your use of TipIn websites and applications or connected to these Terms of Use. This exclusion includes but is not limited to any type of damages, loss of data, income or profit or loss or damage to property belonging to you or third parties arising from the use of TipIn websites and applications or its contents.
TIPIN LONDON LTD accepts no liability for any disruption or non-availability of TipIn.
TIPIN LONDON LTD reserves the right to alter, suspend or discontinue any part (or the whole of) TipIn websites and applications including, but not limited to, any products and/or services available. These Terms shall continue to apply to any modified version of TipIn websites and applications unless it is expressly stated otherwise.
TIPIN LONDON LTD will be responsible for foreseeable loss and damage caused to you. If we fail to comply with these Terms, we are responsible for loss or damage you suffer which is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
9. Limitation of Liability
Nothing in these Terms will limit or exclude our liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control. To the maximum extent permitted by law, TIPIN LONDON LTD accepts no liability for any of the following:
- Any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
- Loss or corruption of any data, database or software;
- Any special, indirect or consequential loss or damage.
This website may provide links out to websites or other online resources under control of third parties. Any such links are provided solely for your convenience. We have no control over the contents of these third-party resources. We are not responsible for the contents of any linked websites and do not endorse them in any way.
11. Links from Third Party Websites
You can link to this website, so long as you do so fairly and without suggesting any affiliation, endorsement, approval or association with TIPIN LONDON LTD if there is none. We reserve the right to withdraw permission to link to our site at any time.
12. Privacy Policy
We take your privacy and the protection of your data very seriously. We may gather and/or use certain information about you in accordance with our privacy policy. Please see our separate privacy policy for more information at https://www.tipin.uk/termsandconditions.
13. Entire Agreement
These Terms of Use are the entire agreement between us and you, and supersede any and all prior terms, conditions, warranties or representations to the fullest extent permitted by law.
14. Applicable Law
This Agreement shall be governed and interpreted according to the law of England and Wales and all disputes arising under this Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English courts.
15. Miscelaneous
We may transfer our rights and obligations under these Terms to another organisation. We will give you reasonable notice of any such transfer.
If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this paragraph shall not affect the validity and enforceability of the rest of these Terms.
No failure to exercise, no delay in exercise and no single or partial exercise of any right or remedy under the contract shall adversely affect that right or remedy, waive it, or prevent any further exercise of it or of any other right or remedy except to the extent you and us have expressly agreed otherwise in writing.
Privacy Policy
TIPIN LONDON LTD
PRIVACY POLICY
Last updated: 7 June 2021
1. ABOUT THIS PRIVACY POLICY
1.1 The website www.tipin.uk (the Site) and (the App) TipIn are operated by TIPIN LONDON LTD (we, us, our), a company incorporated in England and Wales under company number 12438548. Our registered office is at 18 Basement Thayer Street, London, W1U 3JY.
1.2 We are committed to protecting your privacy and complying with our data protection obligations under the Data Protection Act 2018 (the DPA 2018), the United Kingdom General Data Protection Regulation (the UK GDPR) and any other applicable UK legislation (together, Data Protection Law).
1.3 When you interact with us or use the Site or the App, we act as the data controller of your personal data. This means that we are responsible for processing your personal data and deciding how to use it. This privacy policy explains the types of personal data we may collect about you when you interact with us, why we collect it, what we use it for and what rights you have over that data. Personal data is any information about an identifiable person. Processing is anything we do with your personal data, including using, storing, sharing and deleting it.
1.4 This policy was last updated on the date shown at the top. We may change this policy at any time by posting an updated version on the Site and will make reasonable efforts to bring any material changes to your attention. You may wish to check it before using the Site as any changes will be effective from the date that they are made.
2. POLICY KEY DEFINITIONS
"I", "our", "us", or "we" refers to TIPIN LONDON LTD;
"you", "the user" refer to the person(s) using our Sites and apps;
PECR means Privacy & Electronic Communications Regulation;
ICO means Information Commissioner's Office;
Cookies mean small files stored on a users' computer or device; and
DPO means a data protection officer.
3. KEY PRINCIPLES OF THE UK GDPR
Our privacy policy embodies the following key principles:
1. Lawfulness, fairness and transparency;
2. Purpose limitation;
3. Data minimisation;
4. Accuracy;
5. Storage limitation;
6. Integrity and confidence; and
7. Accountability.
4. CONTACT INFORMATION
4.1 If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:
Full name of legal entity: TIPIN LONDON LTD
Email address: hello@tipin.uk
Postal address: 18 Basement Thayer Street, London, W1U 3JY
Telephone number: +44 7850 261610
4.2 You have the right to make a complaint at any time to the ICO, the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
5. WHAT INFORMATION DO WE COLLECT?
5.1 We collect, store and use the types of below personal data set. Please also refer to the table at the end of this policy.
5.2 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
5.3 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
5.3.1 Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender;
5.3.2 Contact Data includes billing address, delivery address, email address and telephone numbers;
5.3.3 Financial Data includes bank account and payment card details;
5.3.4 Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us;
5.3.5 Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site;
5.3.6 Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;
5.3.7 Usage Data includes information about how you use our Site, products and services; and
5.3.8 Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
5.3.9 We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
5.3.10 We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
6. IF YOU FAIL TO PROVIDE PERSONAL DATA
6.1 Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
7. HOW DO WE COLLECT YOUR PERSONAL DATA?
7.1 We use different methods to collect data from and about you including through:
7.1.1 Direct interactions. You may give us your personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
apply for our products or services;
create an account on our Site;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us feedback or contact us.
7.1.2 Automated technologies or interactions. As you interact with our Site, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.
7.1.3 Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below.
7.1.4 Technical data from the following parties:
(a) analytics providers such as Google based outside the UK;
(b) advertising networks such as Instagram, Facebook, Twitter, LinkedIn based outside the UK; and
(c) search information providers such as Google, Yandex, Yahoo based outside the UK.
7.1.5 Contact, financial and transaction data from providers of technical, payment and delivery services such as Stripe based outside the UK.
7.1.6 Identity and contact data from publicly available sources such as Companies House and the Electoral Register based inside the UK.
8. HOW WILL WE USE YOUR PERSONAL DATA?
8.1 We will use your personal data for the purposes set out in the table at the end of this policy. We are exempt from registration in the ICO Data Protection Register because we only process data for staff administration and for advertising, marketing and public relations.
Under the UK GDPR we control and / or process any personal information about you electronically only when you consent for us to use your data for these purposes set out in the table at the end of this policy.
8.2 We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
8.3 If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
9. HOW DO WE SHARE AND DISCLOSE YOUR PERSONAL DATA?
9.1 When we share and disclose your personal data, we do so in accordance with Data Protection Law. We may share certain personal data for the purposes set out in the table at the end of this policy.
9.2 We may share your personal information with third parties:
9.2.1 Internal Third Parties as set out in the Glossary at the end of this policy;
9.2.2 External Third Parties as set out in the Glossary at the end of this policy; and
9.2.3 Lawyers, banks, government officials, HMRC and other governmental authorities.
9.3 In addition, we may share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
9.4 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
9.5 We may also provide third parties with aggregated but anonymised information and analytics about our customers. Before we do so we will make sure that it does not identify you.
10. THIRD PARTY LINKS
10.1 This Site contains links to other websites over which we have no control. We are not responsible for and do not review or endorse the privacy policies or practices of other sites which you choose to access from this Site. We encourage you to review the privacy policies of those other sites, so you can understand how they collect, use and share your personal information.
11. YOUR RIGHTS
11.1 We respect your rights to privacy and will respond to requests for access or control over information about you in accordance with Data Protection Law. We may require you to verify your identity before we take any action.
11.2 Depending on the reason we have your personal data, you have a right to:
11.2.1 Access the personal information we hold about you (commonly known as subject access): this enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;
11.2.2 Request that we correct or complete personal information we hold about you that is inaccurate or incomplete: this enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us;
11.2.3 Request that we erase your personal information in some circumstances: this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
11.2.4 Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms;
11.2.5 Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) If you want us to establish the data's accuracy;
(b) Where our use of the data is unlawful but you do not want us to erase it;
(c) Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; and
(d) You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
11.2.6 Request that we provide you with copies of your personal information in a machine-readable format or transfer it across different services: we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you; and
11.2.7 Where we have asked for your consent to process your data, to withdraw this consent: this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
11.3 These rights are limited in some situations under Data Protection Law – for example, where we can demonstrate that we are under a legal obligation to process your data.
11.4 If you wish to exercise any of these rights, please contact us using the details in paragraph 4 above.
12. DATA RETENTION
12.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
12.2 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
13. DATA PROTECTION PRINCIPLES
13.1 We process your personal data in accordance with the following principles:
13.1.1 we process your personal data lawfully, fairly and in a transparent way;
13.1.2 we collect your personal data for specified, explicit and legitimate purposes; any further processing we do is compatible with the original purposes for which we collected it;
13.1.3 we only process personal data which is adequate, relevant and limited to what is necessary to achieve the purpose for which it is processed;
13.1.4 we take reasonable steps to ensure that all personal data is accurate and kept up to date where necessary;
13.1.5 we do not store personal data in a form which identifies you for any longer than is necessary for the purposes of processing save for circumstances referred to in paragraph 12.1; and
13.1.6 we process personal data securely and in a way that protects against unauthorised or unlawful processing, accidental loss, destruction or damage.
13.2 When we ask for your personal data we will tell you whether you are required by law or contract to provide it, and what will happen if you do not provide the data.
13.3 Any request for consent to the processing of your personal data will be made directly to you and will include information about why we require the personal data and what will be done with it.
14. WHAT IS OUR LAWFUL BASIS FOR PROCESSING?
14.1 We will only process personal data when we have a lawful basis for doing that processing. The table at the end of this policy sets out the lawful basis we rely on for each type of data we process.
14.2 We will choose one of the lawful bases in the UK GDPR to justify how we use your personal data. These are:
14.2.1 Consent: You have given consent to the processing of your personal data for one or more specific purposes.
14.2.2 Contract: The processing is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract.
14.2.3 Legal obligation: We need to process your personal data to comply with a legal obligation.
14.2.4 Vital interests: The processing is necessary to protect the vital interests of you or another person.
14.2.5 Public interest: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of some official authority.
14.2.6 Legitimate interests: Processing is necessary for the purposes of legitimate interests pursued by us or someone else, except where such interests are overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.
15. CHANGE OF PURPOSE
15.1 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
15.2 If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
15.3 Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
16. DATA SECURITY AND PROTECTION
16.1 We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the UK GDPR compliance requirement.
17. EMAIL MARKETING MESSAGES & SUBSCRIPTION
17.1 Under the UK GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the in the table at the end of this policy.
17.2 Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third-party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
17.3 Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
17.4 Any email marketing messages we send are in accordance with the UK GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
18. OPTING OUT
18.1 You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.
18.2 Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of our interaction with you.
19. INTERNATIONAL TRANSFERS
19.1 Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
19.1.1 We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
19.1.2 Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
19.2 Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
20. NO FEE USUALLY REQUIRED
20.1 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
21. WHAT WE MAY NEED FROM YOU
21.1 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
22. TIME LIMIT TO RESPOND
22.1 We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
PRIVACY POLICY
Last updated: 7 June 2021
1. ABOUT THIS PRIVACY POLICY
1.1 The website www.tipin.uk (the Site) and (the App) TipIn are operated by TIPIN LONDON LTD (we, us, our), a company incorporated in England and Wales under company number 12438548. Our registered office is at 18 Basement Thayer Street, London, W1U 3JY.
1.2 We are committed to protecting your privacy and complying with our data protection obligations under the Data Protection Act 2018 (the DPA 2018), the United Kingdom General Data Protection Regulation (the UK GDPR) and any other applicable UK legislation (together, Data Protection Law).
1.3 When you interact with us or use the Site or the App, we act as the data controller of your personal data. This means that we are responsible for processing your personal data and deciding how to use it. This privacy policy explains the types of personal data we may collect about you when you interact with us, why we collect it, what we use it for and what rights you have over that data. Personal data is any information about an identifiable person. Processing is anything we do with your personal data, including using, storing, sharing and deleting it.
1.4 This policy was last updated on the date shown at the top. We may change this policy at any time by posting an updated version on the Site and will make reasonable efforts to bring any material changes to your attention. You may wish to check it before using the Site as any changes will be effective from the date that they are made.
2. POLICY KEY DEFINITIONS
"I", "our", "us", or "we" refers to TIPIN LONDON LTD;
"you", "the user" refer to the person(s) using our Sites and apps;
PECR means Privacy & Electronic Communications Regulation;
ICO means Information Commissioner's Office;
Cookies mean small files stored on a users' computer or device; and
DPO means a data protection officer.
3. KEY PRINCIPLES OF THE UK GDPR
Our privacy policy embodies the following key principles:
1. Lawfulness, fairness and transparency;
2. Purpose limitation;
3. Data minimisation;
4. Accuracy;
5. Storage limitation;
6. Integrity and confidence; and
7. Accountability.
4. CONTACT INFORMATION
4.1 If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:
Full name of legal entity: TIPIN LONDON LTD
Email address: hello@tipin.uk
Postal address: 18 Basement Thayer Street, London, W1U 3JY
Telephone number: +44 7850 261610
4.2 You have the right to make a complaint at any time to the ICO, the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
5. WHAT INFORMATION DO WE COLLECT?
5.1 We collect, store and use the types of below personal data set. Please also refer to the table at the end of this policy.
5.2 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
5.3 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
5.3.1 Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender;
5.3.2 Contact Data includes billing address, delivery address, email address and telephone numbers;
5.3.3 Financial Data includes bank account and payment card details;
5.3.4 Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us;
5.3.5 Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site;
5.3.6 Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;
5.3.7 Usage Data includes information about how you use our Site, products and services; and
5.3.8 Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
5.3.9 We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
5.3.10 We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
6. IF YOU FAIL TO PROVIDE PERSONAL DATA
6.1 Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
7. HOW DO WE COLLECT YOUR PERSONAL DATA?
7.1 We use different methods to collect data from and about you including through:
7.1.1 Direct interactions. You may give us your personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
apply for our products or services;
create an account on our Site;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us feedback or contact us.
7.1.2 Automated technologies or interactions. As you interact with our Site, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.
7.1.3 Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below.
7.1.4 Technical data from the following parties:
(a) analytics providers such as Google based outside the UK;
(b) advertising networks such as Instagram, Facebook, Twitter, LinkedIn based outside the UK; and
(c) search information providers such as Google, Yandex, Yahoo based outside the UK.
7.1.5 Contact, financial and transaction data from providers of technical, payment and delivery services such as Stripe based outside the UK.
7.1.6 Identity and contact data from publicly available sources such as Companies House and the Electoral Register based inside the UK.
8. HOW WILL WE USE YOUR PERSONAL DATA?
8.1 We will use your personal data for the purposes set out in the table at the end of this policy. We are exempt from registration in the ICO Data Protection Register because we only process data for staff administration and for advertising, marketing and public relations.
Under the UK GDPR we control and / or process any personal information about you electronically only when you consent for us to use your data for these purposes set out in the table at the end of this policy.
8.2 We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
8.3 If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
9. HOW DO WE SHARE AND DISCLOSE YOUR PERSONAL DATA?
9.1 When we share and disclose your personal data, we do so in accordance with Data Protection Law. We may share certain personal data for the purposes set out in the table at the end of this policy.
9.2 We may share your personal information with third parties:
9.2.1 Internal Third Parties as set out in the Glossary at the end of this policy;
9.2.2 External Third Parties as set out in the Glossary at the end of this policy; and
9.2.3 Lawyers, banks, government officials, HMRC and other governmental authorities.
9.3 In addition, we may share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
9.4 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
9.5 We may also provide third parties with aggregated but anonymised information and analytics about our customers. Before we do so we will make sure that it does not identify you.
10. THIRD PARTY LINKS
10.1 This Site contains links to other websites over which we have no control. We are not responsible for and do not review or endorse the privacy policies or practices of other sites which you choose to access from this Site. We encourage you to review the privacy policies of those other sites, so you can understand how they collect, use and share your personal information.
11. YOUR RIGHTS
11.1 We respect your rights to privacy and will respond to requests for access or control over information about you in accordance with Data Protection Law. We may require you to verify your identity before we take any action.
11.2 Depending on the reason we have your personal data, you have a right to:
11.2.1 Access the personal information we hold about you (commonly known as subject access): this enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;
11.2.2 Request that we correct or complete personal information we hold about you that is inaccurate or incomplete: this enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us;
11.2.3 Request that we erase your personal information in some circumstances: this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
11.2.4 Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms;
11.2.5 Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) If you want us to establish the data's accuracy;
(b) Where our use of the data is unlawful but you do not want us to erase it;
(c) Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; and
(d) You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
11.2.6 Request that we provide you with copies of your personal information in a machine-readable format or transfer it across different services: we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you; and
11.2.7 Where we have asked for your consent to process your data, to withdraw this consent: this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
11.3 These rights are limited in some situations under Data Protection Law – for example, where we can demonstrate that we are under a legal obligation to process your data.
11.4 If you wish to exercise any of these rights, please contact us using the details in paragraph 4 above.
12. DATA RETENTION
12.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
12.2 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
13. DATA PROTECTION PRINCIPLES
13.1 We process your personal data in accordance with the following principles:
13.1.1 we process your personal data lawfully, fairly and in a transparent way;
13.1.2 we collect your personal data for specified, explicit and legitimate purposes; any further processing we do is compatible with the original purposes for which we collected it;
13.1.3 we only process personal data which is adequate, relevant and limited to what is necessary to achieve the purpose for which it is processed;
13.1.4 we take reasonable steps to ensure that all personal data is accurate and kept up to date where necessary;
13.1.5 we do not store personal data in a form which identifies you for any longer than is necessary for the purposes of processing save for circumstances referred to in paragraph 12.1; and
13.1.6 we process personal data securely and in a way that protects against unauthorised or unlawful processing, accidental loss, destruction or damage.
13.2 When we ask for your personal data we will tell you whether you are required by law or contract to provide it, and what will happen if you do not provide the data.
13.3 Any request for consent to the processing of your personal data will be made directly to you and will include information about why we require the personal data and what will be done with it.
14. WHAT IS OUR LAWFUL BASIS FOR PROCESSING?
14.1 We will only process personal data when we have a lawful basis for doing that processing. The table at the end of this policy sets out the lawful basis we rely on for each type of data we process.
14.2 We will choose one of the lawful bases in the UK GDPR to justify how we use your personal data. These are:
14.2.1 Consent: You have given consent to the processing of your personal data for one or more specific purposes.
14.2.2 Contract: The processing is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract.
14.2.3 Legal obligation: We need to process your personal data to comply with a legal obligation.
14.2.4 Vital interests: The processing is necessary to protect the vital interests of you or another person.
14.2.5 Public interest: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of some official authority.
14.2.6 Legitimate interests: Processing is necessary for the purposes of legitimate interests pursued by us or someone else, except where such interests are overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.
15. CHANGE OF PURPOSE
15.1 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
15.2 If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
15.3 Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
16. DATA SECURITY AND PROTECTION
16.1 We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the UK GDPR compliance requirement.
17. EMAIL MARKETING MESSAGES & SUBSCRIPTION
17.1 Under the UK GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the in the table at the end of this policy.
17.2 Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third-party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
17.3 Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
17.4 Any email marketing messages we send are in accordance with the UK GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
18. OPTING OUT
18.1 You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.
18.2 Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of our interaction with you.
19. INTERNATIONAL TRANSFERS
19.1 Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
19.1.1 We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
19.1.2 Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
19.2 Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
20. NO FEE USUALLY REQUIRED
20.1 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
21. WHAT WE MAY NEED FROM YOU
21.1 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
22. TIME LIMIT TO RESPOND
22.1 We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Cookie Policy
TIPIN LONDON LTD
COOKIE POLICY
Last updated: 7 June 2021
1. ABOUT THIS COOKIE POLICY
1.1 The website www.tipin.uk (the Site) is operated by TIPIN LONDON LTD (we, us, our), a company incorporated in England and Wales under company number 12438548. Our registered office is at 18 Basement Thayer Street, London, W1U 3JY.
1.2 We are committed to protecting your privacy and complying with our data protection obligations under the Data Protection Act 2018 (the DPA 2018), the United Kingdom General Data Protection Regulation (the UK GDPR) and any other applicable UK legislation (together, Data Protection Law).
1.3 This policy was last updated on the date shown at the top. We may change this policy at any time by posting an updated version on the Site and will make reasonable efforts to bring any material changes to your attention. You may wish to check it before using the Site as any changes will be effective from the date that they are made.
2. CONTACT INFORMATION
2.1 If you have any concerns or would like further information about this policy in general, you can contact our team at hello@tipin.uk.
3. USE OF COOKIES AND SIMILAR TECHNOLOGIES
3.1 We and our third-party service providers use cookies and similar technologies to collect information about, and relevant to, your usage of the Site. Cookies are small text files that are stored on your computer when you visit the Site. It is standard practice to use cookies to make your experience better when using a website.
3.2 We use the following categories of cookies and similar technologies on this Site:
3.2.1 Strictly necessary cookies: These cookies are essential to enable you to move around the Site and use its features, and to keep the site secure. Without these cookies, services you have asked for (such as remembering your login details or the items you placed in your basket) cannot be provided.
3.2.2 Analytics cookies: These cookies collect information about how you use the Site, for instance which pages you go to most often, what searches you perform and if you get error messages from web pages. Information these cookies collect can be used to improve how the Site works.
3.2.3 Customization cookies: These cookies allow the Site to remember choices you make (such as your user name) and provide enhanced, more personal features. These cookies cannot track your browsing activity on other Sites.
3.2.4 Social media cookies: These cookies allow you to share your activity on the Site on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of the social networks in question for information regarding how their cookies work.
3.2.5 Targeting or advertising cookies: These cookies record your visit to the Site, the pages you have visited and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
3.3 The following table explains the way in which we use cookies on our Site. By using this Site, you agree that we can place these cookies on your computer/device for the purposes stated in paragraph 3.2.
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3.4 When you visit the Site for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies.
3.5 You can delete existing cookies and disable some or all types of cookies in future if you wish. To disable some or all types of cookies, you will have to either change the settings on your browser or use the cookie manager tool on the Site. See https://www.allaboutcookies.org/manage-cookies/ for information on how to change your browser settings. If you change your mind, you can enable cookies again at any time. Disabling cookies on your browser may stop the Site from working properly.
3.6 To find out more about cookies please visit www.allaboutcookies.org.
COOKIE POLICY
Last updated: 7 June 2021
1. ABOUT THIS COOKIE POLICY
1.1 The website www.tipin.uk (the Site) is operated by TIPIN LONDON LTD (we, us, our), a company incorporated in England and Wales under company number 12438548. Our registered office is at 18 Basement Thayer Street, London, W1U 3JY.
1.2 We are committed to protecting your privacy and complying with our data protection obligations under the Data Protection Act 2018 (the DPA 2018), the United Kingdom General Data Protection Regulation (the UK GDPR) and any other applicable UK legislation (together, Data Protection Law).
1.3 This policy was last updated on the date shown at the top. We may change this policy at any time by posting an updated version on the Site and will make reasonable efforts to bring any material changes to your attention. You may wish to check it before using the Site as any changes will be effective from the date that they are made.
2. CONTACT INFORMATION
2.1 If you have any concerns or would like further information about this policy in general, you can contact our team at hello@tipin.uk.
3. USE OF COOKIES AND SIMILAR TECHNOLOGIES
3.1 We and our third-party service providers use cookies and similar technologies to collect information about, and relevant to, your usage of the Site. Cookies are small text files that are stored on your computer when you visit the Site. It is standard practice to use cookies to make your experience better when using a website.
3.2 We use the following categories of cookies and similar technologies on this Site:
3.2.1 Strictly necessary cookies: These cookies are essential to enable you to move around the Site and use its features, and to keep the site secure. Without these cookies, services you have asked for (such as remembering your login details or the items you placed in your basket) cannot be provided.
3.2.2 Analytics cookies: These cookies collect information about how you use the Site, for instance which pages you go to most often, what searches you perform and if you get error messages from web pages. Information these cookies collect can be used to improve how the Site works.
3.2.3 Customization cookies: These cookies allow the Site to remember choices you make (such as your user name) and provide enhanced, more personal features. These cookies cannot track your browsing activity on other Sites.
3.2.4 Social media cookies: These cookies allow you to share your activity on the Site on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of the social networks in question for information regarding how their cookies work.
3.2.5 Targeting or advertising cookies: These cookies record your visit to the Site, the pages you have visited and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
3.3 The following table explains the way in which we use cookies on our Site. By using this Site, you agree that we can place these cookies on your computer/device for the purposes stated in paragraph 3.2.
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3.4 When you visit the Site for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies.
3.5 You can delete existing cookies and disable some or all types of cookies in future if you wish. To disable some or all types of cookies, you will have to either change the settings on your browser or use the cookie manager tool on the Site. See https://www.allaboutcookies.org/manage-cookies/ for information on how to change your browser settings. If you change your mind, you can enable cookies again at any time. Disabling cookies on your browser may stop the Site from working properly.
3.6 To find out more about cookies please visit www.allaboutcookies.org.
Customer Terms and Conditions
Introduction
- Welcome to TipIN, a tip collection platform brought to you by TIPIN LONDON LTD (" we", " us", " our"). We are incorporated in England and Wales under company registration number 12438548. Our registered office is at 18 Basement Thayer Street, London, England, W1U 3JY.
- TipIn exists to help workers of the world earn a little more money, and to help you say thank you with confidence, all Tips you give using TipIn are passed directly to Worker(s) you choose (subject to our right to deduct our Commission and such other fees/costs that we are entitled to deduct with the agreement of the Worker).
- Please read these Customer Terms carefully. These Customer Terms explain your rights and obligations when using TipIn as a Customer to give Tips to Workers.
- These Customer Terms should be read in conjunction with our Platform Terms of Use, Privacy Policy and our Cookie Policy (collectively the " Agreement" between us). By accessing and using TipIn to give your Tip to a Worker, you accept and agree to the terms of this Agreement.
- You can contact us by submitting a support request to hello@tipin.uk.
- Certain words and phrases in these Customer Terms have specific definitions when they start with capital letters. Where a defined term is used, it either has the meaning set out in clause 8 below (Definitions) or the meaning given to it in the relevant clause of these Customer Terms.
- Access to the TipIn platform is provided to you to enable you to pay Tips to Workers in the Territory, and you agree that you will not use TipIn for any other purpose.
- When you use the TipIn platform to make a Tip, you confirm that:
- your intention is to offer a Tip directly to the Worker and, in the absence of the TipIn platform, you would have done so using cash or other means of payment; and
- your Tip is a voluntary gratuity payment offered by you to the relevant Worker.
- When you give a Tip to a Worker using TipIn, we act as the Worker's authorised commercial agent for the Tip transaction, meaning we will collect the Tip amount from you on behalf of the Worker and will pass it directly to them (subject to deducting our Commission and such other fees/costs that we are entitled to charge to the Worker).
- We will give you the option of covering our Commission and the costs of processing the card payment for the Tip transaction (by making a payment on top of the intended Tip). If you agree to this, the Worker will receive a sum equal to 100% of the intended Tip. If you do not agree to this, our Commission and the transaction costs will be deducted from the Tip.
- You acknowledge that Workers have the right to do as they choose with the Tips they collect from you using TipIn, including sharing their Tips with their Team if they have opted-in to a Team Sharing Scheme.
- We act as a commercial agent for eligible Workers who use TipIn to collect and receive Tips. This means we are authorised by them to conclude Tip transactions and collect Tips on their behalf.
- We do not act as your agent (or act on your behalf) in any capacity. Nothing in this Agreement will establish any partnership or joint venture between us, nor does this Agreement authorise any party to enter into any commitments for or on behalf of any other third party.
- We provide technology services to Workers which they are permitted to make available to you to allow you to transact with them.
- We reserve the right to:
- accept or decline any Tip offered by you through TipIn; or
- impose limits related to the number of times you can use TipIn per day/week/month.
- We shall:
- provide you with access to TipIn for the purpose of paying a Tip to a Worker;
- present a range of options to you as to the amount of Tip you wish to pay;
- with the your agreement, enable the Worker to see your name when you give a Tip; and
- provide you with the option to increase your Tip to cover our Commission and transaction costs (see above).
- We may use third parties (including a payment processor) in connection with the provision our services.
- You acknowledge that we may modify or discontinue certain functionalities or feature of TipIn from time to time.
- Any personal information that you provide to us will be processed in accordance with our Privacy Policy. This explains what personal information we collect from you, why and how we collect, store, use and share it, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
- Access to the TipIn platform is provided on an "as is" basis and no warranty is inferred or implied as to the availability of any feature offered at any time.
- To the maximum extent permitted by applicable law, we shall have no liability to you in relation to any loss or damage suffered by you arising out of or in connection with the use or misuse of TipIn by you or a Worker.
- In some circumstances, you may have certain rights as a consumer under applicable UK consumer law when sing TipIn. Nothing in this Agreement detracts from those rights (including in respect of cancellation). However, you have the right to elect not to use TipIn at any time.
- These Customer Terms may be varied by us from time to time. Such revised terms will apply to TipIn from the date of publication. Please check the Customer Terms regularly to ensure familiarity with the then current version.
- If any court or competent authority finds that any provision of the Agreement (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Agreement will not be affected.
- This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.
- You may not transfer any of your rights or obligations under these Customer Terms to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
- This Agreement constitutes the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter.
- Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
- This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under this Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English courts.
Definitions
Confidential Information - all confidential information (however recorded or preserved) disclosed by either party to the other party concerning the disclosing party's (a) business, affairs, customers, clients, suppliers, plans, intentions, or market opportunities; (b) operations, processes, product information, know-how, designs, trade secrets or software; and (c) any information developed under this Agreement.
Commission - our commission we are entitled to charge on each Tip transaction, as specified in Pricing Schedule.
Customer Terms - these customer terms of use, as amended by us from time to time.
Pricing Schedule - our pricing schedule setting out applicable Commission and fees chargeable in respect of the TiPJAR service, which can be found at www.tipin.uk/pricing
Team - a team of two or more Workers in the relevant organisation that have chosen to join the TipIn Platform.
Territory - United Kingdom, Channel Isles and the Isle of Man.
Tip - an uncalled for and spontaneous payment offered by you to a Worker via the TipIn platform, with the intention of this money being provided directly to the Worker (or the relevant Team).
TipIn - the TipIn platform made available via our App and website at www.tipin.uk and such other technologies that we make available from time to time.
Worker - a worker using TipIn who you wish to give a Tip (each being a client of ours).
Working Day - any day other than a Saturday, Sunday or public holiday in England and Wales.
"you", "your", or "Customer" - you, being a customer who wishes to use TipIn to give a Tip to a Worker.
Commission - our commission we are entitled to charge on each Tip transaction, as specified in Pricing Schedule.
Customer Terms - these customer terms of use, as amended by us from time to time.
Pricing Schedule - our pricing schedule setting out applicable Commission and fees chargeable in respect of the TiPJAR service, which can be found at www.tipin.uk/pricing
Team - a team of two or more Workers in the relevant organisation that have chosen to join the TipIn Platform.
Territory - United Kingdom, Channel Isles and the Isle of Man.
Tip - an uncalled for and spontaneous payment offered by you to a Worker via the TipIn platform, with the intention of this money being provided directly to the Worker (or the relevant Team).
TipIn - the TipIn platform made available via our App and website at www.tipin.uk and such other technologies that we make available from time to time.
Worker - a worker using TipIn who you wish to give a Tip (each being a client of ours).
Working Day - any day other than a Saturday, Sunday or public holiday in England and Wales.
"you", "your", or "Customer" - you, being a customer who wishes to use TipIn to give a Tip to a Worker.
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Made with ❤️ in London
Made with ❤️ in London
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